Frequently Asked Questions
What are Prepaid Travel SIM Cards?
How to keep track of your data usage from your phone settings
How to make calls/texts back home while you travel
How to turn on Data Roaming
How to change your APN settings
Money- Back Guarantee
If your device is locked overseas
What if my SIM doesn't arrive before I leave?
Shipping & Delivery
Asia SIM & eSIM Guides
Asia SIM Card 6GB | Data-Only | 15 Days
China & Hong Kong SIM Card 5GB | Data-Only | 15 Days
China & Hong Kong SIM Card 6GB | Data-Only | 30 Days
Indonesia SIM Card 6GB | Data-Only | 12 Days
Indonesia SIM Card 10GB | Data-Only | 30 Days
Japan SIM Card 6GB | Data-Only | 12 Days
Japan SIM Card 10GB | Data-Only | 30 Days
South East Asia SIM Card 6GB | Data-Only | 12 Days
South East Asia SIM Card 10GB | Data-Only | 30 Days
Thailand SIM Card 15GB | Data-Only | 30 Days
eSIM Hong Kong 20GB | Data-Only | 30 Days
eSIM Hong Kong 25GB | Data-Only | 90 Days
eSIM Indonesia 10GB | Data-Only | 30 Days
eSIM Indonesia 6GB | Data-Only | 12 Days
eSIM Japan SIM Card 10GB | Data-Only | 30 Days
eSIM Japan 6GB | Data-Only | 12 Days
eSIM South East Asia 10GB | Data-Only | 30 Days
eSIM South East Asia 6GB | Data-Only | 12 Days
eSIM Thailand 15GB | Data-Only | 30 Days
Europe & UK SIM & eSIM Guides
Europe & UK SIM Card | 71 Countries | 10GB | 30 Days
Europe & UK SIM Card 71 Countries | 12GB | 30 Days
Europe & UK 19GB | 28 day | Movistar
UK SIM Card 25GB, 50GB & Unlimited | 30 Days
Europe & UK 37GB Data-Only| 28 day | Vodafone ES
eSIM Europe & UK Data-Only | 41 Countries | 10GB | 30 Days
eSIM Europe & UK Travel- BT| 15GB | 15 Days
eSIM Europe & UK Travel- BT| 30GB | 30 Days
eSIM Europe & UK Data-Only | 35 Countries
Explorer SIM Guide
Start here for Troubleshooting
My data isn't working
I keep getting messages telling me to top-up
I've run out of data, how do I top-up?
Explorer Travel SIM Card | 71 Countries | Data-Only | 12GB | 365 Days
Middle East SIM Guide
New Zealand & Fiji SIM & eSIM Guides
Fiji SIM Card 6GB | Data-Only | 15 Days
eSIM New Zealand SIM 3GB &10GB | 30 Days
New Zealand SIM Card 2.5GB, 10GB & Unlimited Data, Calls & Texts | 30 Days
Tourist SIM Guide
South America SIM Guide
USA, Canada & Mexico SIM SIM & eSIM Guides
USA SIM Card Unlimited 30 Days | T-Mobile
USA SIM Card 6GB, 15GB & Unlimited Data | 30 Days | Ultra Mobile
USA & Canada SIM Card 3GB | Data-Only | 30 Days
USA, Canada & Mexico SIM Card 6GB | Data-Only | 15 Days
USA, Canada & Mexico SIM 15GB 30 Days | AT&T
USA Unlimited & Canada & Mexico 25GB- 30 Days | AT&T
USA eSIM Unlimited 30 Days | T-Mobile
Updated by Supriti
- 6GB of data
- 4G data speeds
- 12 days of usage once activated
- Hotspot/tethering enabled
- 3 in 1 SIM size (nano, micro & standard)
- Coverage on local networks (see below)
Things to know
- Simple plug & play activation
- No ID registration needed
- No calls or texts included (data only SIM)
- Works in all unlocked devices (mobile, tablet & wifi devices)
- No recharges available - this is a one-time use SIM
Where does this SIM work? On what network?
South Korea (SK Telecom)
Loas (Star Telecom)
How do I activate?
- Land in one of the countries that the SIM works in .
- Insert SIM into your device
- Turn on Data Roaming
- Restart your device
No internet? Check APN settings
- Check that you have Data Roaming & Mobile Data turned on in your Settings.
- Make sure that you have changed your APN settings to match the following:
User name: [leave this field blank]
Password: [leave this field blank]
- Restart your phone
- If it's still not working, try the SIM in another phone to see if it'll work there.
How do I check my balance?
You can find how much data you've used in your phone settings!
How do I recharge?
As described on the website, the SIM is non-rechargeable. The only way around this is to buy multiple SIM cards and swap them out as you go.
What's my phone number?
This SIM is data-only so it doesn't come with a phone number! The SIM cannot make or receive calls and texts!