Useful Info
Frequently Asked Questions
What are Prepaid Travel SIM Cards?
How to keep track of your data usage from your phone settings
How to make calls/texts back home while you travel
How to turn on Data Roaming
How to change your APN settings
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Asia SIM & eSIM Guides
Asia SIM Card 6GB | Data-Only | 15 Days
China & Hong Kong SIM Card 5GB | Data-Only | 15 Days
China & Hong Kong SIM Card 6GB | Data-Only | 30 Days
Indonesia SIM Card 6GB | Data-Only | 12 Days
Indonesia SIM Card 10GB | Data-Only | 30 Days
Japan SIM Card 6GB | Data-Only | 12 Days
Japan SIM Card 10GB | Data-Only | 30 Days
South East Asia SIM Card 6GB | Data-Only | 12 Days
South East Asia SIM Card 10GB | Data-Only | 30 Days
Thailand SIM Card 15GB | Data-Only | 30 Days
eSIM Hong Kong 20GB | Data-Only | 30 Days
eSIM Hong Kong 25GB | Data-Only | 90 Days
eSIM Indonesia 10GB | Data-Only | 30 Days
eSIM Indonesia 6GB | Data-Only | 12 Days
eSIM Japan SIM Card 10GB | Data-Only | 30 Days
eSIM Japan 6GB | Data-Only | 12 Days
eSIM South East Asia 10GB | Data-Only | 30 Days
eSIM South East Asia 6GB | Data-Only | 12 Days
eSIM Thailand 15GB | Data-Only | 30 Days
Europe & UK SIM & eSIM Guides
Europe & UK SIM Card | 71 Countries | 10GB | 30 Days
Europe & UK SIM Card 71 Countries | 12GB | 30 Days
Europe & UK 19GB | 28 day | Movistar
UK SIM Card 25GB, 50GB & Unlimited | 30 Days
Europe & UK 37GB Data-Only| 28 day | Vodafone ES
eSIM Europe & UK Data-Only | 41 Countries | 10GB | 30 Days
eSIM Europe & UK Travel- BT| 15GB | 15 Days
eSIM Europe & UK Travel- BT| 30GB | 30 Days
eSIM Europe & UK Data-Only | 35 Countries
Explorer SIM Guide
Troubleshooting
Start here for Troubleshooting
My data isn't working
I keep getting messages telling me to top-up
I've run out of data, how do I top-up?
Explorer Travel SIM Card | 71 Countries | Data-Only | 12GB | 365 Days
Middle East SIM Guide
New Zealand & Fiji SIM & eSIM Guides
Fiji SIM Card 6GB | Data-Only | 15 Days
eSIM New Zealand SIM 3GB &10GB | 30 Days
New Zealand SIM Card 2.5GB, 10GB & Unlimited Data, Calls & Texts | 30 Days
Tourist SIM Guide
South America SIM Guide
USA, Canada & Mexico SIM SIM & eSIM Guides
USA SIM Card Unlimited 30 Days | T-Mobile
USA SIM Card 6GB, 15GB & Unlimited Data | 30 Days | Ultra Mobile
USA & Canada SIM Card 3GB | Data-Only | 30 Days
USA, Canada & Mexico SIM Card 6GB | Data-Only | 15 Days
USA, Canada & Mexico SIM 15GB 30 Days | AT&T
USA Unlimited & Canada & Mexico 25GB- 30 Days | AT&T
USA eSIM Unlimited 30 Days | T-Mobile
eSIM Information
- All Categories
- eSIM Information
- How to find your phone EID and IMEI for eSIM
How to find your phone EID and IMEI for eSIM
Updated
by Mona
What is an EID and an IMEI?
An EID is a serial number attached to a device that uses an eSIM, that is unique to each device.
An IMEI stands for International Mobile Equipment Identity, the same as an EID, it is also unique to each device IMEI. Every mobile phone has a unique 15-digit IMEI number. This number allows you to can check some information about the device, eg brand or model.
How to find my EID?
The EID & IMEI is usually found within the settings of your phone on the same page. Below is a step-to-step guide on how to find it.
Android
Go to the Home screen. To open the menu, swipe up on the screen.
- Scroll to and choose Settings.
- Scroll down and choose About phone.
- Choose Status information.
- You will see a section where it has IMEI and EID, where both numbers will be displayed.

iPhone
- Go to the Home screen and choose Settings.
- Scroll down to General.
- Choose About.
- Scroll down. You will see a section where it has IMEI and EID, where both numbers will be displayed.


- On the menu, scroll down. Choose Settings.
- Scroll down. Choose About phone.
- Scroll to IMEI, it will be displayed here.
- Then scroll back and choose SIM status.
- Scroll down. Under EID, the EID is displayed.


Still can't find it or need some assistance? Reach out to us 😊