Frequently Asked Questions
What are Prepaid Travel SIM Cards?
How to keep track of your data usage from your phone settings
How to make calls/texts back home while you travel
How to turn on Data Roaming
How to change your APN settings
Money Back Guarantee
If your device is locked overseas
What if my SIM doesn't arrive before I leave?
Shipping & Delivery
Asia 15 day SIM
China & Hong Kong SIM (15 & 30 days)
Europe & UK 30 day SIM
Explorer 365 day SIM
Getting started (SIM Guide)
About the SIM
Where does this SIM work?
Will this SIM work in my device?
How do I activate?
How do I check my data balance?
Other questions you might have
Japan 15 day SIM
Middle East 15 day SIM
New Zealand 30 day SIM
Russia 15 day SIM
South East Asia 12 day SIM
USA 30 day SIM
USA & Canada 30 day SIM
USA, Canada & Mexico 15 day SIM
Updated by Supriti
This SIM works in all unlocked devices (phones, tablets and wifi devices). This means that your phone is not locked to your Aussie Carrier (e.g. Telstra or Optus).
How do I know if my device is unlocked?
If you bought your device outright, it's most likely unlocked. 🙌🏼
If you're unsure, the best way to find out is to call your Aussie network provider and ask! They'll be able to unlock it for you 🔓 but that might incur a fee!
I'm planning to use a WiFi device
This SIM only works in WiFi devices when in Europe & UK! You will need to know how to change your Access Point Names settings!