Asia SIM Card 6GB | Data-Only | 15 Days

Supriti Updated by Supriti

First things first... Activation

Land in one of the countries that the SIM works in.

  1. Insert SIM into your device
  2. Turn on Data Roaming
  3. Restart your device
  4. You'll get a message in Thai from AIS which you can ignore and your 15 days will begin!

Easy peasy! 🙌

My data isn't working

If you've just activated your SIM

If you've just activated your SIM and you've got a signal, you might need to check a couple of things to get your data working.

  1. Check that you have Data Roaming & Mobile Data turned on in your Settings.
  2. Make sure that you have changed your APN settings to match the following:
    Name: internet
    APN: internet
    User name: [leave this field blank]
    Password: [leave this field blank]
  3. Restart your phone
  4. If it's still not working, try the SIM in another phone to see if it'll work there.
If you've been using your SIM but suddenly your data has stopped working
  1. Check that you have data balance left by going into your settings>data usgae
  2. Try turning your device off and on
  3. Try to remove the SIM from your device and re-insert it
  4. If your phone says it's connected to LTE or 4G but the data isn't working, try to manually turn off LTE/4G to connect to 4G/3G.

Apple:

Settings > Mobile > Mobile data options > Disable LTE > Restart

Android:

Settings > Connections > Mobile Networks > Network Mode > Switch to 3G/2G > Restart

It might look different depending on your device! If these instructions don't match exactly, explore your settings until you find Network Mode

I've tried everything and it's still not working

These guides are based on our most frequently asked questions. If you can't find what you're looking for, feel free to reach out to us and we'll try our best to provide assistance. You can reach us at hello@simsdirect.com.au or hello@simify.com 📩

Before contacting us, please have the following information ready:

  • Which SIM have you bought?
  • Where are you located?
  • When did you activate and what happened when you activated it?
  • What troubleshooting steps have you tried?
  • Please send through a screenshot of your Mobile Network settings and your APN settings with the WiFi turned off and your mobile data turned on so we can see what's going on.
  • Any other details that might help us, help you!

How do I find my mobile number?

This SIM is data-only so it doesn't come with a phone number! The SIM cannot make or receive calls and texts!

How do I check my balance?

You can find how much data you've used in your phone settings!

How do I recharge?

As described on the website, the SIM is non-rechargeable. The only way around this is to buy multiple SIM cards and swap them out as you go.

What's Included & Things to know

  • 6GB of data
  • 4G data speed
  • Hotspot/tethering enabled
  • 15 days of usage once activated
  • 3 in 1 SIM size (nano, micro & standard)
  • Roams freely in 18 countries (see 'where it works' below)
  • Simple plug & play activation
  • No ID registration needed
  • No calls or texts included (data only SIM)
  • Works in all unlocked devices (mobile, tablet & wifi devices)
  • Needs to be activated by 01/04/2023
  • From AIS Thailand

How do I know if my device is unlocked?

If you bought your device outright, it's most likely unlocked!

If you're unsure, the best way to find out is to call your Aussie network provider and ask! They'll be able to unlock it for you too. This might incur a fee! 🤔

Where does this work?

China (in-built VPN)

Japan

Brunei

Cambodia

Hong Kong

Indonesia

India

Laos

Macau

Malaysia

Myanmar

Nepal

Philippines

Singapore

South Korea

Sri Lanka

Taiwan

Vietnam

Money-Back Guarantee

The telecommunications industry is exceptionally technical, and although we try our hardest to provide each and every single one of our customers with reliable SIM cards, there are certain manufacturing and network errors that are simply out of our control. However, this is why we have implemented our money-back guarantee, to protect our customers against faulty SIMs and poor experiences.

It is extremely important to us that our customers are looked after, and we are here to support you as much as possible. We wouldn't be able to do this without you!

In order to claim your Money-Back Guarantee, you'll need to contact us and we'll try to troubleshoot the issue with you. If we can't get it sorted, we'd be more than happy to give you a refund. You can contact us a hello@simsdirect.com.au or hello@simify.com 📩

How did we do?

China & Hong Kong SIM Card 5GB | Data-Only | 15 Days

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