Frequently Asked Questions
What are Prepaid Travel SIM Cards?
How to keep track of your data usage from your phone settings
How to make calls/texts back home while you travel
How to turn on Data Roaming
How to change your APN settings
Money Back Guarantee
If your device is locked overseas
What if my SIM doesn't arrive before I leave?
Shipping & Delivery
Asia SIM Guides
Asia SIM Card 6GB | Data-Only | 15 Days
China & Hong Kong SIM Card 5GB | Data-Only | 15 Days
China & Hong Kong SIM Card 6GB | Data-Only | 30 Days
Indonesia SIM Card 6GB | Data-Only | 12 Days
Indonesia SIM Card 10GB | Data-Only | 30 Days
Japan SIM Card 6GB | Data-Only | 15 Days
Japan SIM Card 10GB | Data-Only | 30 Days
South East Asia SIM Card 6GB | Data-Only | 12 Days
South East Asia SIM Card 10GB | Data-Only | 30 Days
Thailand SIM Card 15GB | Data-Only | 30 Days
Europe & UK SIM Guides
Europe & UK SIM Card 71 Countries | 12GB | 30 Days
Europe & UK SIM Card 71 Countries | 12GB | 30 Days |Troubleshooting Guide
Europe & UK SIM Card Data-Only | 44 Countries | 100GB | 30 Days
Europe & UK SIM Card Data-Only | 44 Countries | 100GB | 30 Days | Troubleshooting Guide
Europe & UK 40GB, 80GB & 140GB | 28 day
Europe & UK 40GB, 80GB & 140GB | 28 day | Troubleshooting Guide
UK SIM Card 25GB, 50GB & Unlimited | 30 Days
Explorer SIM Guide
Explorer SIM Card 71 Countries | Data-Only | 12GB | 365 Days
About the SIM
Where does this SIM work?
Will this SIM work in my device?
How do I activate?
How do I check my data balance?
Other questions you might have
Middle East SIM Guide
New Zealand & Fiji SIM Guides
Fiji SIM Card 6GB | Data-Only | 15 Days
New Zealand SIM Card 2.5GB, 10GB & Unlimited Data, Calls & Texts | 30 Days
Tourist SIM Guide
USA, Canada & Mexico SIM Guides
USA SIM Card Unlimited 30 Days | T-Mobile
USA SIM Unlimited Data |T-Mobile |Troubleshooting Guide
USA SIM Card 6GB, 15GB & Unlimited Data | 30 Days | Ultra Mobile
USA SIM Card 6GB, 15GB & Unlimited Data | 30 Days | Ultra Mobile | Troubleshooting Guide
USA & Canada SIM Card 3GB | Data-Only | 30 Days
USA, Canada & Mexico SIM Card 6GB | Data-Only | 15 Days
USA, Canada & Mexico SIM 15GB 30 Days | AT&T
USA, Canada & Mexico Unlimited 30 Days | AT&T
USA, Canada & Mexico 15GB & Unlimited AT&T Troubleshooting Guide
South America SIM Guide
Updated by Supriti
- 6GB of data
- 4G data speed
- Hotspot/tethering enabled
- 15 days of usage once activated
- 3 in 1 SIM size (nano, micro & standard)
- Roams freely in 120 countries
Things to know
- Simple plug & play activation
- No ID registration needed
- No calls or texts included (data only SIM)
- Works in all unlocked devices (mobile, tablet & wifi devices)
- From AIS Thailand
How do I activate?
Land in one of the countries that the SIM works in.
- Insert SIM into your device
- Turn on Data Roaming
- Restart your device
- You'll get a message in Thai from AIS which you can ignore and your 15 days will begin!
No internet? Check APN settings
- Check that you have Data Roaming & Mobile Data turned on in your Settings.
- Make sure that you have changed your APN settings to match the following:
User name: [leave this field blank]
Password: [leave this field blank]
- Restart your phone
- If it's still not working, try the SIM in another phone to see if it'll work there.
How do I check my balance?
You can find how much data you've used in your phone settings!
How do I recharge?
As described on the website, the SIM is non-rechargeable. The only way around this is to buy multiple SIM cards and swap them out as you go.
What's my phone number?
This SIM is data-only so it doesn't come with a phone number! The SIM cannot make or receive calls and texts!