How to set up your eSIM on Apple device
Updated
by Supriti
Setting up your eSIM on Apple iPhone/iPad
What you’ll need:
- An unlocked iPhone or iPad that is eSIM compatible
- The eSIM QR code sent to your email open on another device or printed out
- A stable internet connection
If the QR is not showing on the email app, jump on a web browser and use 'website view' to view the QR
Do not delete your eSIM after installation. You will not be able to rescan it and we will not be able to recover it
Setting up the eSIM:
- Open the Settings app on your iPhone.
- Scroll down and tap on "Cellular" or "Mobile Data."
- Access the eSIM settings:
- Look for the "Add Cellular Plan" or "Add Data Plan" or "Add eSIM" option and tap on it.
- Add the eSIM using the QR code:
- Tap on "Scan QR Code" or a similar option.
- Scan the QR code:
- The Camera app will open automatically to scan the QR code.
- If you cannot scan, Enter Details Manually by copying the SM-DP+ Server, Activation Code, and Confirmation Code (if given, leave blank otherwise) from your eSIM email.
- Confirm and add the plan:
- Once the QR code is scanned, confirm the addition of the plan to your iPhone.
Optional: Rename the eSIM to "SimsDirect/Simify" easily identify your eSIM, you can change its label.
- Go back to the Cellular settings.
- Tap on the newly added eSIM and select "Label" or "Carrier Name."
- Enter a preferred name, such as "SimsDirect/Simify"
- Choose your Primary SIM as your preferred default line to call or send messages and for iMessage & Facetime.
- Choose the eSIM plan as your default for Cellular/Mobile Data. Do not turn on “Allow Cellular Data Switching” to prevent charges on your other line.
Activating the eSIM:
- Enable the eSIM:
- Go to the Cellular settings.
- Find the eSIM option and toggle it on.
- Set the eSIM as the preferred line:
- In the Mobile settings, locate the "Mobile Data" or "Primary Line" option.
- Choose the SimsDirect eSIM as the preferred line.
- Disable Auto Data Switching:
- To prevent charges on your other line, turn off "Auto Switch" or a similar option in the Mobile settings.
- Enable Data Roaming:
- Open the Mobile settings > Select the SimsDirect eSIM
- Look for the "Data Roaming" option and make sure it is turned on.
- Restart your iPhone:
- Restarting your iPhone helps ensure the eSIM is activated properly.
