Useful Info
Frequently Asked Questions
What are Prepaid Travel SIM Cards?
How to keep track of your data usage from your phone settings
How to make calls/texts back home while you travel
How to turn on Data Roaming
How to change your APN settings
Policies
Money Back Guarantee
If your device is locked overseas
Returns Policy
What if my SIM doesn't arrive before I leave?
Shipping & Delivery
Asia 15 day SIM
China & Hong Kong SIM (15 & 30 days)
Europe & UK 30 day SIM
Europe & UK 12GB 30 day SIM guide
Europe & UK 12GB 30 day Troubleshooting guide
Europe & UK 100GB 30 day SIM
Explorer 365 day SIM
Getting started (SIM Guide)
About the SIM
Where does this SIM work?
Will this SIM work in my device?
How do I activate?
How do I check my data balance?
Other questions you might have
Troubleshooting
Japan 15 day SIM
Middle East 15 day SIM
New Zealand 30 day SIM
Russia 15 day SIM
South East Asia 12 day SIM
USA 30 day SIM
USA & Canada 30 day SIM
USA, Canada & Mexico 15 day SIM
eSIM
eSIM Troubleshooting Guide
eSIM Compatible Devices
eSIM Frequently Asked Questions
How to set up your eSIM on Huawei Devices
How to set up eSIM on your Samsung Device
How to set up your eSIM on Apple iPhone/iPad
Tourist 15 Day SIM
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- How to set up your eSIM on Apple iPhone/iPad
How to set up your eSIM on Apple iPhone/iPad
Updated
by Supriti
Setting up your eSIM on Apple iPhone/iPad
What you’ll need:
- An unlocked iPhone or iPad that is eSIM compatible
- The eSIM QR code sent to your email open on another device or printed out
- An internet connection
- Add a new data plan
Go to: Settings > Mobile/Cellular Data > Add Mobile Plan.
- Scan the QR code
Your phone should automatically open the camera for you to scan your QR code.
- Start the download
Once you have scanned the QR code, you will be able to begin downloading the eSIM.
- Choose a name for your data plan
You can now name your data plan. We recommend naming it SimsDirect to differentiate it from your other plans.
- Choose your preferred default like to call or send messages. This function is available on dual SIM devices.
- Choose the eSIM plan as your default for Cellular/Mobile Data. Do not turn on “Allow Cellular Data Switching” to prevent charges on your other line.
Access Data
- Select your SimsDirect eSIM under “Mobile Plans”
- Ensure that “Turn on this Line” is toggled on
- Turn on Data Roaming
- You’re connected!
You can find out more information about using dual SIMs and eSIMs on Apple’s Support Page