Useful Info
Frequently Asked Questions
What are Prepaid Travel SIM Cards?
How to keep track of your data usage from your phone settings
How to make calls/texts back home while you travel
How to turn on Data Roaming
How to change your APN settings
SIM Activation
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What if my SIM doesn't arrive before I leave?
Shipping & Delivery
Asia SIM & eSIM Guides
Asia SIM Card 6GB | Data-Only | 15 Days
China & Hong Kong SIM Card 5GB | Data-Only | 15 Days
eSIM South East Asia 6GB | Data-Only | 12 Days
China & Hong Kong SIM Card 6GB | Data-Only | 30 Days
Indonesia SIM Card 6GB | Data-Only | 12 Days
Indonesia SIM Card 10GB | Data-Only | 30 Days
Japan SIM Card 10GB | Data-Only | 30 Days
South East Asia SIM Card 6GB | Data-Only | 12 Days
South East Asia SIM Card 10GB | Data-Only | 30 Days
Thailand SIM Card 15GB | Data-Only | 30 Days
Japan SIM Card 6GB | Data-Only | 12 Days
eSIM Hong Kong 20GB | Data-Only | 30 Days
eSIM Hong Kong 25GB | Data-Only | 90 Days
eSIM Indonesia 6GB | Data-Only | 12 Days
eSIM Indonesia 10GB | Data-Only | 30 Days
eSIM Japan 6GB | Data-Only | 12 Days
eSIM Japan SIM Card 10GB | Data-Only | 30 Days
eSIM South East Asia 10GB | Data-Only | 30 Days
eSIM Thailand 15GB | Data-Only | 30 Days
Korea: Data Only eSIM 3GB-30GB | Billion Connect
Japan: Data Only eSIM 3GB-50GB | Billion Connect
South East Asia: Data Only eSIM 3GB-30GB | Billion Connect
China/Hong Kong/Macao : Data Only eSIM 3GB-30GB | Billion Connect
Europe & UK SIM & eSIM Guides
EU & UK SIM Card | 71 Countries | 10GB | 30 Days | 3UK
Europe & UK SIM Card 71 Countries | 12GB | 30 Days
Europe & UK 19GB | 28 day | Movistar
UK SIM Card 25GB, 50GB & Unlimited | 30 Days
Europe & UK 37GB Data-Only| 28 day | Vodafone ES
eSIM Europe & UK Travel- BT| 15GB | 15 Days
eSIM Europe & UK Travel- BT| 30GB | 30 Days
eSIM Europe & UK Data-Only | 35 Countries | eSG
EU & UK SIM Card | 71 Countries | 12GB | 30 Days | 3UK
Explorer SIM Guide
Troubleshooting
Start here for Troubleshooting
My data isn't working
I keep getting messages telling me to top-up
I've run out of data, how do I top-up?
Explorer Travel SIM Card | 71 Countries | Data-Only | 12GB | 365 Days
Middle East SIM Guide
New Zealand & Fiji SIM & eSIM Guides
Fiji SIM Card 6GB | Data-Only | 15 Days
eSIM New Zealand SIM 3GB &10GB | 30 Days
New Zealand SIM Card 2.5GB, 10GB & Unlimited Data, Calls & Texts | 30 Days
Tourist SIM Guide
South America SIM Guide
Latin America : Data-Only eSIM | 14 Countries | eSG
South America SIM Card 12GB | Data-Only | 30 Days
USA, Canada & Mexico SIM SIM & eSIM Guides
USA SIM Card Unlimited 30 Days | T-Mobile
USA SIM Card 6GB, 15GB & Unlimited Data | 30 Days | Ultra Mobile
USA & Canada SIM Card 3GB | Data-Only | 30 Days
USA, Canada & Mexico SIM Card 6GB | Data-Only | 15 Days
USA, Canada & Mexico SIM 15GB 30 Days | AT&T
USA Unlimited & Canada & Mexico 25GB- 30 Days | AT&T
USA eSIM Unlimited 30 Days | T-Mobile
USA/Canada/Mexico: Data-Only eSIM 1GB-20GB | eSG
USA : Data-Only eSIM 1GB-20GB | eSG
eSIM Information
eSIM Frequently Asked Questions
eSIM Compatible Devices
How to find your phone EID and IMEI for eSIM
How to set up eSIM on your Android Device
How to set up your eSIM on Apple device
Australia & NZ eSIM Guides
Africa eSIM Guides
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- eSIM Information
- How to set up your eSIM on Apple device
How to set up your eSIM on Apple device
Updated
by Supriti
Setting up your eSIM on Apple iPhone/iPad
What you’ll need:
- An unlocked iPhone or iPad that is eSIM compatible
- The eSIM QR code sent to your email open on another device or printed out
- A stable internet connection
Setting up the eSIM:
- Open the Settings app on your iPhone.
- Scroll down and tap on "Cellular" or "Mobile Data."
- Access the eSIM settings:
- Look for the "Add Cellular Plan" or "Add Data Plan" or "Add eSIM" option and tap on it.
- Add the eSIM using the QR code:
- Tap on "Scan QR Code" or a similar option.
- Scan the QR code:
- The Camera app will open automatically to scan the QR code.
- If you cannot scan, Enter Details Manually by copying the SM-DP+ Server, Activation Code, and Confirmation Code (if given, leave blank otherwise) from your eSIM email.
- Confirm and add the plan:
- Once the QR code is scanned, confirm the addition of the plan to your iPhone.
- Go back to the Cellular settings.
- Tap on the newly added eSIM and select "Label" or "Carrier Name."
- Enter a preferred name, such as "SimsDirect/Simify"
![](https://files.helpdocs.io/uvjcj9pucv/articles/sgcxsv4uud/1685422722517/image.png)
- Choose your Primary SIM as your preferred default line to call or send messages and for iMessage & Facetime.
![](https://files.helpdocs.io/uvjcj9pucv/articles/sgcxsv4uud/1663128990696/img-1598.jpg)
- Choose the eSIM plan as your default for Cellular/Mobile Data. Do not turn on “Allow Cellular Data Switching” to prevent charges on your other line.
Activating the eSIM:
- Enable the eSIM:
- Go to the Cellular settings.
- Find the eSIM option and toggle it on.
- Set the eSIM as the preferred line:
- In the Mobile settings, locate the "Mobile Data" or "Primary Line" option.
- Choose the SimsDirect eSIM as the preferred line.
- Disable Auto Data Switching:
- To prevent charges on your other line, turn off "Auto Switch" or a similar option in the Mobile settings.
- Enable Data Roaming:
- Open the Mobile settings > Select the SimsDirect eSIM
- Look for the "Data Roaming" option and make sure it is turned on.
- Restart your iPhone:
- Restarting your iPhone helps ensure the eSIM is activated properly.