Returns Policy

Supriti Updated by Supriti

If your flight has been cancelled due to COVID-19, we'd be happy to off you a store credit that never expires.

If you've bought the wrong SIM or change your mind about the SIM, you can definitely return it to us for a full refund or store credit.

It must not be taken out of the packaging and must have at least 3 months before it expires (if applicable).

  1. Contact us to let us know you want to return a SIM. Please tell us your order number and your reason for return.
  2. We'll respond and give you our return address! Then just mail it to us 📮
  3. When we've got the SIM, we'll happily refund you 😊

Note: We don't cover postage cost of sending the SIM back!

How did we do?

If your device is locked overseas

What if my SIM doesn't arrive before I leave?

Contact Us