Useful Info
Frequently Asked Questions
What are Prepaid Travel SIM Cards?
How to keep track of your data usage from your phone settings
How to make calls/texts back home while you travel
How to turn on Data Roaming
How to change your APN settings
SIM Activation
Policies
Money- Back Guarantee
If your device is locked overseas
Returns Policy
What if my SIM doesn't arrive before I leave?
Shipping & Delivery
Asia SIM & eSIM Guides
Asia SIM Card 6GB | Data-Only | 15 Days
China & Hong Kong SIM Card 5GB | Data-Only | 15 Days
China & Hong Kong SIM Card 6GB | Data-Only | 30 Days
Indonesia SIM Card 6GB | Data-Only | 12 Days
Indonesia SIM Card 10GB | Data-Only | 30 Days
Japan SIM Card 6GB | Data-Only | 12 Days
Japan SIM Card 10GB | Data-Only | 30 Days
South East Asia SIM Card 6GB | Data-Only | 12 Days
South East Asia SIM Card 10GB | Data-Only | 30 Days
Thailand SIM Card 15GB | Data-Only | 30 Days
eSIM Hong Kong 20GB | Data-Only | 30 Days
eSIM Hong Kong 25GB | Data-Only | 90 Days
eSIM Indonesia 10GB | Data-Only | 30 Days
eSIM Indonesia 6GB | Data-Only | 12 Days
eSIM Japan SIM Card 10GB | Data-Only | 30 Days
eSIM Japan 6GB | Data-Only | 12 Days
eSIM South East Asia 10GB | Data-Only | 30 Days
eSIM South East Asia 6GB | Data-Only | 12 Days
eSIM Thailand 15GB | Data-Only | 30 Days
Europe & UK SIM & eSIM Guides
Europe & UK SIM Card | 71 Countries | 10GB | 30 Days
Europe & UK SIM Card 71 Countries | 12GB | 30 Days
Europe & UK 19GB | 28 day | Movistar
UK SIM Card 25GB, 50GB & Unlimited | 30 Days
Europe & UK 37GB Data-Only| 28 day | Vodafone ES
eSIM Europe & UK Data-Only | 41 Countries | 10GB | 30 Days
eSIM Europe & UK Travel- BT| 15GB | 15 Days
eSIM Europe & UK Travel- BT| 30GB | 30 Days
eSIM Europe & UK Data-Only | 35 Countries
Explorer SIM Guide
Troubleshooting
Start here for Troubleshooting
My data isn't working
I keep getting messages telling me to top-up
I've run out of data, how do I top-up?
Explorer Travel SIM Card | 71 Countries | Data-Only | 12GB | 365 Days
Middle East SIM Guide
New Zealand & Fiji SIM & eSIM Guides
Fiji SIM Card 6GB | Data-Only | 15 Days
eSIM New Zealand SIM 3GB &10GB | 30 Days
New Zealand SIM Card 2.5GB, 10GB & Unlimited Data, Calls & Texts | 30 Days
Tourist SIM Guide
South America SIM Guide
USA, Canada & Mexico SIM SIM & eSIM Guides
USA SIM Card Unlimited 30 Days | T-Mobile
USA SIM Card 6GB, 15GB & Unlimited Data | 30 Days | Ultra Mobile
USA & Canada SIM Card 3GB | Data-Only | 30 Days
USA, Canada & Mexico SIM Card 6GB | Data-Only | 15 Days
USA, Canada & Mexico SIM 15GB 30 Days | AT&T
USA Unlimited & Canada & Mexico 25GB- 30 Days | AT&T
USA eSIM Unlimited 30 Days | T-Mobile
eSIM Information
- All Categories
- Shipping & Delivery
- US, Canada & UK- Domestic Shipping & Delivery
US, Canada & UK- Domestic Shipping & Delivery
Updated
by Supriti
USA
USPS First Class Mail | Free | 3-5 business days |
USPS Priority Mail | $8.99 USD | 1-2 business days |
Canda
Standard | Free | 3-5 business days |
Express | $8.99 CAD | 2-3 business days |
UK
Standard | Free | 3-5 business days |
Express | £4.00 | 2-3 business days |
When do you dispatch orders?
Same day dispatch for orders before 4pm every day of the working week (Monday - Friday)
Orders after 4pm are sent the next day.
How do I track my order?
You will receive a tracking number via email after we have dispatched your order.
What if my order goes missing?
If your order goes missing contact us on Facebook or send an email to hello@simsdirect.net. If your order is deemed missing we will send you a replacement order via express post.
