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Europe & UK 40GB, 80GB & 140GB 28 day SIM Guide

Supriti Updated by Supriti

What's included?

  • 40GB, 80GB or 140GB (depends on which one you've purchased!)
  • 4G & 3G data speeds
  • 28 days of usage once activated
  • Hotspot/tethering enabled in Europe and UK
  • Coverage on the Movistar network

Things to know

  • Only works inĀ unlocked mobile phones and tablets/iPad
  • Your SIM will be ready to use based on the activation date you provide during checkout
  • No expiry - can be held inactive as long as needed
  • Can receive calls & texts from Australia/US.
  • Spanish number so callers will need to use the country code of +34
  • Unlimited calls to local numbers in the country you're in (EU & UK). No text allowance.
  • Non-rechargeable
You must keep the SIM packaging with you. This SIM PIN is needed anytime you insert the SIM, restart or turn your phone on. Keep this safe or simply take a photo of it.

We don't have a record of this so it's important that you have this number! šŸ˜Š

How do I activate?

  1. We will activate your SIM card on the date that you provide during checkout. You can read more about how it works in the next section below šŸ‘‡
  2. Once you arrive at your destination country, insert the SIM into your device.
  3. Turn onĀ Data RoamingĀ in your settings
  4. RestartĀ your device
  5. You'll receive a text letting you know your credit has been applied.
  6. After your SIM is connected, you'll receive another text letting you know that your SIM is activated and your 30 days will begin.

Easy peasy! šŸ™Œ

How does activation work?

We activate your SIM card at 2pm AEST (4am GMT) on the day that you set as your activation date during checkout.

Once we activate, the network will continually check to connect your SIM to the network.

This connection can take anywhere from a few minutes to a few hours. If your SIM has not connected in a few hours, please contact us with your phone number via email atĀ hello@simsdirect.com.auĀ orĀ Facebook. We will be able to check whether your SIM is active.

What do I need to do before I fly?

Make sure that your phone isĀ unlockedĀ before you fly!

How do I find my number?

Your phone number will be automatically sent to you once you insert your SIM in your phone and turn it on when you're in Europe. This will be a Spanish phone number.

If someone would like to call you, they will need the Spanish country code of +34 followed by your number.

Can I call USA or Australia with this SIM?

Unfortunately, this SIM doesn't come with calls/texts to USA or Australian numbers.

The UnlimitedĀ minutesĀ can be used to make local calls to standard landlines and mobiles within all the countries listed. So if you are in Spain you can call Spanish phone numbers.Ā If you are in Italy you can call Italian phone numbers.

We'd highly recommend using data applications like FaceTime, Whatsapp, Facebook Messenger, iMessage, Viber or Skype to make calls and texts instead. This will use the data allowance that is allocated to you.

ReadĀ thisĀ neat little article about ways to call home!

How do I check my balance?

To check your data balance, you will need to create an online account at www.movistar.es

  1. Tap on "Soy cliente"
  2. Tap on "Identificate"
  3. Tap "Acceder Con Tu Movil"
  4. Enter your phone number in the field
  5. Tap "Continuar"
  6. A 4 digit Pin will be sent to you via SMS.
  7. Enter the 4 digit Pin and tap on "Finalizar"
  8. Tap "Mis consumos" to check data balance

How do I recharge/top-up?

Unfortunately, this SIM cannot be recharged or topped up.

If you needĀ more dataĀ orĀ longer duration, you will need to purchase multiple SIM cards and swap them out as you go.

Can I hotspot/tether from my phone?

Yep, you can hotspot/tether from your phone.

Where does this SIM work?

Austria

Greece

Norway

Azores

Guadeloupe

Poland

Belgium

Hungary

Potugal

Bulgaria

Iceland

Reunion Islands

Canary Island

Republic of Ireland

Romania

Croatia

Italy

San Marino

Southern Cyprus

Latvia

Saint Martin

Czech Republic

Liechtenstein

Saint Barthelemy

Denmark

Lithuania

Slovakia

Estonia

Luxembourg

Slovenia

Finland

Madeira

Spain

France

Malta

Sweden

French Guiana

Martinique

United KingdomĀ 

Germany

Mayotte

Vatican City

GibraltarĀ 

Netherlands

How did we do?

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Europe & UK 40GB, 80GB & 140GB 28 day Troubleshooting Guide

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