Troubleshooting

Start here for Troubleshooting

Make sure you've done the basics for your Explorer 365 day SIM!

Supriti
Updated 2 years ago by Supriti

My data isn't working

Here's what to do if your data isn't working with your Explorer SIM

Supriti
Updated 2 years ago by Supriti

I keep getting messages telling me to top-up

Here's what to do if you keep getting messages to top up with the Explorer SIM

Supriti
Updated 2 years ago by Supriti

I've run out of data, how do I top-up?

The Explorer SIM can only be recharged in the UK!

Supriti
Updated 2 years ago by Supriti

Contact Us