Troubleshooting

Start here for Troubleshooting

Make sure you've done the basics for your Explorer 365 day SIM!

Supriti
Updated by Supriti

My data isn't working

Here's what to do if your data isn't working with your Explorer SIM

Supriti
Updated by Supriti

I keep getting messages telling me to top-up

Here's what to do if you keep getting messages to top up with the Explorer SIM

Supriti
Updated by Supriti

I've run out of data, how do I top-up?

The Explorer SIM can only be recharged in the UK!

Supriti
Updated by Supriti

Contact Us