Frequently Asked Questions
Will this SIM fit my phone? Yep! All of our SIMs come in 3 sizes - Standard, Micro and Nano. All you need to do is pop the size you need to fit into your device. When does my activation period begin?…
What are Prepaid Travel SIM Cards?
Our SIMs are local prepaid SIMs from other countries! Designed for travellers - they're perfect for your next holiday.
How to keep track of your data usage from your phone settings
Here's how you can keep track of data usage using your phone! It's pretty handy!
How to make calls/texts back home while you travel
Most of our SIMs don't come with calls & texts to USA or Australia but all of them come with data so that's why we highly suggest making your calls and texts for free via the Internet! It’s much chea…
How to turn on Data Roaming
With most of our SIM cards, you'll need to turn on data roaming! Turning on data roaming is super simple! Here's how you can do it: Apple. Settings > Mobile > Mobile Data Options > Turn on Data Roami…
How to change your APN settings
You might need to change your Access Point Names (APN) setting sometimes in order to get your data working. It's super simple.