Policies

Money Back Guarantee

What is your the refund policy? We have a 100% Money Back Guarantee policy, which means that if you have a bad experience with one of our SIMs and receive no value from it, we will refund you. 👌🏼 Wha…

Supriti
Updated 2 years ago by Supriti

If your device is locked overseas

We make it really clear that our SIMs only work in unlocked phones ! ⚠️ If you're overseas with our SIM and you pop it into your locked phone, you may get an error telling you the SIM isn't valid or…

Supriti
Updated 2 months ago by Supriti

Returns Policy

If you've bought the wrong SIM or change your mind about the SIM, you can definitely return it to us for a full refund!

Supriti
Updated 2 months ago by Supriti

What if my SIM doesn't arrive before I leave?

There's always a chance that your SIM won't arrive before you fly out! 🙈 If there's a postage delay and it doesn't reach you in time, we're happy to give you a full refund for the SIM and we just ask…

Supriti
Updated 2 years ago by Supriti

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