Policies

Money- Back Guarantee

What is the refund policy? We have a 100% Money-Back Guarantee policy that covers you for a full refund if your SIM or eSIM is not working how it is meant to. Please be aware that in order for the Mo…

Mona
Updated by Mona

Returns Policy

If you've bought the wrong SIM or change your mind about the SIM, you can definitely return it to us for a full refund!

Supriti
Updated by Supriti

What if my SIM doesn't arrive before I leave?

There's always a chance that your SIM won't arrive before you fly out! 🙈 If there's a postage delay and it doesn't reach you in time, we're happy to give you a full refund for the SIM and we just ask…

Supriti
Updated by Supriti

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